Terms and Conditions for Flooring San Antonio

Getting into a new flooring experience? Let’s help you get started. Welcome to Flooring San Antonio, where your happiness and understanding of our process is key. As you browse and use our website or services, you agree to these Terms and Conditions. If any of these don’t line up with your expectations, please don’t use our services.

1. Using Our Services

At Flooring San Antonio we offer a wide range of flooring solutions for all needs and tastes. To make sure everyone has a safe, fun and positive experience we have these usage rules:

  • Use responsibly: We expect all users to use our website responsibly and not to interfere with our services or integrity. Misuse of our site in a way that harms other users or our reputation is not allowed and may be illegal.
  • Account integrity: By creating an account with us you agree to provide accurate and up-to-date personal information, keep your account credentials safe and be responsible for all activities under your account.
  • Prohibited activities: You must not do anything that’s illegal, harmful or infringes on the ability of others to use our services. This includes but is not limited to spreading malware or making defamatory statements.

2. Placing Orders

When you buy one of our products here are the steps and rules to follow to make a smooth transaction and clear communication:

  • Order process: Review your order during checkout, make sure to confirm the specs, quantities and pricing before you submit your order request.
  • Order acceptance: When you place an order you are making an offer to buy which we will only accept by sending an order confirmation email. This is an acceptance of your offer. We reserve the right to cancel and order due to circumstances beyond our control.
  • Payment: Payment is due in full at the time of order. We accept many payment methods all secured by modern encryption to protect your data.

3. Pricing and Payments

We try to make our pricing simple and fair for all products. Here’s how we handle pricing and payment methods ensuring security and transparency:

  • Price changes: Prices can change due to many factors including but not limited to market and product availability. Price changes will not affect confirmed orders unless stated otherwise.
  • Sales tax: Sales tax will be calculated based on the delivery address and added to the total of your order.
  • Payment security: We take your financial information very seriously. We use the latest security to make your transactions safe and secure.

4. Cancellations and Refunds

We know plans change and you may need to cancel an order. Here’s how we handle cancellations and refunds:

  • Right to cancel: You can cancel your order within a certain time frame and this will be communicated to you at the time of purchase. Please note this doesn’t apply to custom-made products once production has started.
  • Refunds: If a refund is due it will be processed using the original payment method selected. Custom orders may have different refund conditions based on the product and stage of production.

5. Warranty and Disclaimer

We stand behind our products and back them with a warranty. Here is how it work:

  • Product warranty: Our warranties cover manufacturing defects and are to ensure all products work as expected in normal use.
  • Liability: Despite our best efforts sometimes information may be incorrect or product misrepresented due to human error. We are not responsible for these errors and will fix them once we are aware of them.

6. Intellectual Property

The content on this website, text, graphics, logos and images is our property and protected by copyright. It’s meant for your personal use and not to be reproduced, redistributed or used in any way without our permission.

7. Changes to these Terms

We reserve the right to change these Terms and Conditions as our business grows or the environment we operate changes. Any changes will be effective immediately upon posting and by continuing to use our services you agree to the new terms stated.

8. Governing Law

In the event of a dispute with these terms, we encourage you to contact us first. We will try to resolve it amicably. If necessary legal proceedings will be fair and reasonable.

Questions or Comments

If you have any questions or need more clarification on our Terms and Conditions, please get in touch. We want your experience with Flooring San Antonio to be great and fulfilling.

Talk to our Expert

Our experts will help you find the perfect floors for your space and make your vision a reality with quality and care.