Privacy Policy for Flooring San Antonio

1. Information We Collect

We collect different types of information to make our services better for you. Here’s what focus on:

• Personal information: Your name, email address, phone number and home address are some key information we focus on. We get access to this when you sign up on our website, order a product, or contact us.

• Website usage: We track how you use our website through cookies and similar technologies. This includes your IP address, browser type and your activity while on the site. This helps us improve our website performance making it more personalized to you.

• Financial information: For purchases we process your payment information through secure third-party payment gateways. We get the information necessary to complete the transaction to ensure the security and confidentiality of your personal data.

2. How We Use Collected Information

We use the information we collect to provide and improve our services. Here’s how we use your data:

• To serve you: We use your personal information to fulfill your orders, respond to questions and manage your account with us.

• To improve our services: Your website usage information helps us know what works and what doesn’t on our site so we can improve our services and products.

• To contact you: With your permission, we may send you promotional emails about new products, special offers, or other information we think you might be interested in.

3. Information Sharing

Your privacy is important to us and we protect your information every step of the way. We don’t sell or use your information without your consent. Here are some reasons we may consider sharing your personal information:

• Service providers: We share information with companies that help us provide our services, like delivery companies and payment processors. They only use your information when providing their services to us.

• Legal requirements: We may disclose your information if required by law or if we believe it’s necessary to protect our business, customers or staff members.

4. Data Protection

We take your privacy seriously and take every caution to ensure your data is safe. To prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Here is a break down of how we do it:

• Secure transactions: All sensitive data is encrypted and transmitted securely.

• Access controls: Access to personal information is limited to employees who need it to do their job. Our employees are trained on data security and privacy which ensures your data is protected from any sort of cyberthreats.

5. Data Retention and Cookies

• Data retention: We retain your personal information for as long as we need to provide our services to you, or for other legitimate purposes such as complying with our legal obligations, resolving disputes and enforcing our user agreements.

• Cookies: Our website uses cookies to help enhance your experience while using our website. Cookies also help us personalize and improve your browsing experience. You are free to accept or decline when the pop-up appears.

6. Your Rights and Choices

You have the following rights to your personal information when you partner with us:

• Access and update:  You can request to see the personal data we hold about you and ask for changes if anything is incorrect.
• Opting out: You can opt out of receiving promotional emails from us at any time by clicking the unsubscribe link in any promotional email we send.

7. Changes to this Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We’ll post any relevant changes on this page and we encourage you to review our policy regularly.

Thank you for partnering with Flooring San Antonio for your flooring needs. In case you have any questions about our Privacy Policy feel free to contact us and we will be happy to clarify.